Refund Policy

You may cancel a recurring subscription at any time through the available account or billing controls.

After cancellation, access normally remains available until the end of the current paid billing period.

Subscriptions may renew automatically at the end of each billing period unless cancelled before the renewal date.

You are responsible for cancelling before renewal if you do not want the next payment to be processed.

Payments are generally non-refundable once a billing period has started, except where a refund is required by applicable law.

We may review refund requests individually in cases involving duplicate charges, technical billing errors or unauthorized transactions.

Refund requests should include the account email, payment date, amount and a clear explanation of the issue.

Requests must be submitted through the official support channels published by Noetas.

Approved refunds are returned to the original payment method whenever possible.

The time required for funds to appear may depend on the payment provider or financial institution.

Free trials, promotional periods, discounts and complimentary access generally have no cash value and are not refundable.

Specific promotional terms may override this general policy where explicitly stated.

We may update this policy as our billing practices or legal obligations change.

The latest revision date will be displayed at the top of this page.

Questions about cancellations or refunds may be submitted through the official support channels published by Noetas.